Email

Microsoft Accounts can have issues with cached credentials this can be checked by:

1. Open an incognito window or new  browser you haven't used before and try signing in there

2. Check all Office Suite related Apps & your Account has any pending updates completed before destroy alll session details "to the beginning of time", log out and back in again

3. With multiple profiles you can cause cross session crashing by signing into the same profile using multiple sets of logins. To resolve this you'll need to sign out of all logins under that profiles and start again. It can be a good idea to start on a new profile

• Any Microsoft desltop Apps should only be installed via the Microsoft Store

• Alternatively if it's not available through the Microsoft Store it will need to be assessed, verified and approved by IT Support and downladed directly from the verified brand and certification & download verified before instillation

• Outlook Web: https://outlook.office.com or https://outlook.office365.com. 

  • • For personal Hotmail or Outlook.com accounts, use https://outlook.live.com

• Gmail: https://mail.google.com/

• Apple Mail: https://www.icloud.com/en-au/mail

Switch from Local to Microsoft Account

1. Open the Settings app by pressing Windows Key + "I" 

2. Click on "Accounts" on the left menu, then select "Your info"

3. Under Account settings, click "Sign in with a Microsoft account instead" (if you only see a local account, this link will be present)

4. Enter your Microsoft account email and password, then follow the prompts to verify your identity and set up a Windows PIN

• • YouTube Ref: How to Switch from Local Account to Microsoft Account on Windows 11 Easily